Terms of service

TIQUER – Terms of Service

Last updated: November 23, 2025

Welcome to Tiquer (“Tiquer,” “we,” “us,” “our”). These Terms of Service (the “Terms”) govern your access to and use of our website (www.tiquer.com), online shop, and any products or services offered through our platform or Tiquer Media LLC.

By accessing or using our site or purchasing something from us, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. GENERAL CONDITIONS

You must be at least eighteen (18) years old to make a purchase.

You agree not to use the site or our products for any unlawful or prohibited purpose, and not to violate any applicable federal, state, or local laws.

We reserve the right to refuse service to anyone for any reason at any time.

2. ACCURACY OF INFORMATION & PRODUCT VARIATIONS

We attempt to display product images and descriptions as accurately as possible, but we do not guarantee that:

  • colors, materials, designs, brightness, or print placement will match digital previews exactly,
  • product descriptions will be error-free,
  • your device’s display accurately reflects the product’s appearance.

Minor variations are inherent in print-on-demand manufacturing and do not constitute defects.

3. ORDERING, PRICING & BILLING

We may refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

Prices may be changed at any time without notice.

You agree to provide complete, accurate billing and shipping information. We are not responsible for losses or delays caused by incorrect addresses or carrier issues.

4. FULFILLMENT, SHIPPING & DELIVERY

We manufacture and ship orders through our third-party production partner (Printful) and affiliated carriers.

Fulfillment time (the time before shipment) is typically:

  • 2–7 business days for apparel
  • 2–5 business days for accessories and stationery

Shipping time begins after fulfillment and varies by region.

We are not responsible for delays caused by carriers, customs, weather, global supply chains, or events outside our control. Risk of loss transfers to you upon shipment.

If we are unable to ship your order within the estimated timeframes, we will notify you and offer the option to cancel your order for a full refund, consistent with applicable law and the FTC’s Mail, Internet, or Telephone Order Merchandise Rule.

See our Shipping Policy for more details.

5. INTELLECTUAL PROPERTY

All trademarks, logos, mascots (including the Elephant-Ti character), graphic designs, taglines, product artwork, website content, and other intellectual property (“Tiquer IP”) are the exclusive property of Tiquer Media LLC and protected by U.S. and international intellectual property laws.

You may not copy, distribute, modify, publish, reproduce, or use Tiquer IP without our express written consent.

6. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • merchantability
  • fitness for a particular purpose
  • title
  • quiet enjoyment
  • non-infringement
  • accuracy, timeliness, or reliability
  • expectations regarding color, material, or print placement
  • durability or suitability for specialized or hazardous use

No advice or information obtained from Tiquer creates a warranty unless expressly stated in writing. Some jurisdictions do not allow certain warranty limitations; some exclusions may not apply to you. In such event, all other warranties and terms herein shall continue to apply to the fullest extent permitted by law.

7. PRODUCT SAFETY & ASSUMPTION OF RISK

Our items are lifestyle and apparel products intended for ordinary consumer use. By purchasing or using our products, you knowingly and voluntarily understand and agree that:

  • products may contain materials that cause sensitivities or allergic reactions,
  • apparel, accessories, notebooks, and other items must be used responsibly and for their intended purpose,
  • you assume all risks associated with the normal use, handling, washing, and wearing of these products.

8. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, TIQUER, TIQUER MEDIA LLC, ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS (INCLUDING PRINTFUL), AND AFFILIATES SHALL NOT BE LIABLE FOR ANY:

  • indirect, incidental, special, consequential, or punitive damages,
  • loss of profits, revenue, data, goodwill, or business opportunities,
  • business interruption,
  • inaccurate product depictions or variations,
  • delays or failures caused by carriers or production partners,
  • replacement or substitute product costs,
  • damages arising from your reliance on product information,
    whether based in contract, tort (including ordinary negligence), strict liability, or otherwise.

Product Liability, Ordinary Negligence & Personal Injury Limitation

TO THE EXTENT PERMITTED BY LAW, TIQUER’S TOTAL LIABILITY FOR ANY PRODUCT-RELATED CLAIM—INCLUDING ALLEGED DEFECT, MISPRINT, FAILURE, ORDINARY NEGLIGENCE, OR PERSONAL INJURY—IS STRICTLY LIMITED TO THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

Non-waivable claims

This limitation of liability applies to the fullest extent permitted by law and does not limit or exclude liability for gross negligence, reckless or intentional misconduct, or for bodily injury or death where such limitations are not permitted by law.

9. RELEASE OF CLAIMS

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU VOLUNTARILY RELEASE AND DISCHARGE TIQUER, TIQUER MEDIA LLC, ITS OWNERS, MEMBERS, AFFILIATES, SUPPLIERS (INCLUDING PRINTFUL), EMPLOYEES, AGENTS, AND CONTRACTORS FROM ANY CLAIMS, DEMANDS, OR DAMAGES ARISING FROM:

  • normal variations in color, print, shape, or material,
  • ordinary use, handling, cleaning, or wear,
  • allergic reactions, sensitivities, or material intolerances,
  • shipping delays or carrier errors,
  • customs delays or fees,
  • issues caused by your own misuse of the products or incorrect information provided at checkout.

This release does not apply to gross negligence, intentional wrongdoing, or any claim that cannot legally be waived.

10. USER CONTENT, SOCIAL MEDIA, & ADVERTISING INJURY

If you create or post content referencing Tiquer—including Tiqs, Tiq Stamps, stickers or overlays, reviews, videos, comments, ratings, duets, TikTok content, stitched videos, or any use of Tiquer IP—you are solely responsible for that content.

Tiquer assumes no liability for user-generated content, including content that may be alleged to be:

  • defamatory,
  • infringing,
  • misleading,
  • deceptive,
  • harmful,
  • offensive, or
  • unlawful.

11. ENDORSEMENTS, INFLUENCERS & SPONSORED CONTENT

All endorsements, testimonials, reviews, or promotional content relating to Tiquer products or services must comply with the Federal Trade Commission Act, the FTC’s Endorsement Guides, and all applicable advertising laws.

If you create or share content about Tiquer, whether as an influencer, creator, ambassador, affiliate, or customer, you agree to the following:

a. Disclosure of Material Connections
You must clearly and conspicuously disclose any material connection you have with Tiquer, including if you:

·       receive free or discounted products;

·       receive payment, commissions, or affiliate compensation;

·       receive store credit, perks, or other benefits; or

·       have any other relationship that could affect the credibility of your endorsement.

Appropriate disclosure examples include: “#ad,” “#sponsored,” “Paid partnership with Tiquer,” or “Gifted by Tiquer.” Disclosures must be easy to see, in the same medium as the endorsement (and in both audio and text for video where applicable), and not buried in a long list of hashtags.

b. Accuracy and Honesty
You may only express your honest opinions and actual experiences. You may not:

·       make claims about products you have not used;

·       exaggerate benefits;

·       make false, misleading, or unsupported statements; or

·       misrepresent your relationship with Tiquer.

c. Brand Use & Content Standards
You may not use Tiquer’s branding, logos, Tiq Stamps, stickers or overlays, or intellectual property in a way that is unlawful, defamatory, hateful, harassing, or otherwise harmful. Tiquer may request edits, additional disclosures, or removal of content that violates these Terms or applicable law.

d. Monitoring and Enforcement
Tiquer reserves the right to review influencer or user content, require corrective disclosures or edits, request removal of non-compliant content, suspend or terminate collaborations, and take further action as permitted by law and by these Terms.

12. INTELLECTUAL PROPERTY & ADVERTISING INJURY INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Tiquer, Tiquer Media LLC, its owners, members, employees, affiliates, partners, contractors, agents, suppliers, and licensors from any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to:

  1. your content or conduct, including Tiqs, Tiq Stamps, stickers or overlays, comments, reviews, videos, or any social media content involving Tiquer;
  2. any allegation that your content infringes or misappropriates another party’s copyright, trademark, trade secret, publicity rights, or other IP rights;
  3. any “advertising injury,” including defamation, libel, slander, false endorsement, copyright infringement, trademark infringement, or violation of rights of publicity;
  4. your misuse of the Tiquer brand, logos, artwork, Elephant-Ti mascot, Tiq Stamps, stickers or overlays, or any Tiquer IP;
  5. your violation of these Terms, any applicable law, or any third-party rights.

This obligation applies regardless of the forum and includes claims brought in state, federal, administrative, or arbitration contexts, to the fullest extent lawful under New York law.

13. INDEMNIFICATION (GENERAL)

You agree to indemnify and hold harmless Tiquer, Tiquer Media LLC, its owners, members, employees, affiliates, partners, contractors, agents, suppliers, and licensors from any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to:

  • your use or misuse of the products,
  • your violation of these Terms,
  • your violation of any law or regulation,
  • your breach of any representations or warranties made herein.

14. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed exclusively by the laws of the State of New York, without regard to conflict-of-law principles. All disputes not resolved informally shall be brought exclusively in:

  • the state courts of Westchester County or New York County, or
  • the federal courts for the Southern District of New York,

and you consent to personal jurisdiction in those courts.

15. MODIFICATIONS

We may update these Terms at any time by posting a revised version on this page.
Your continued use of the site constitutes acceptance of the updated Terms.

16. SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

17. HEADINGS

Section titles and headings in these Terms are for convenience only and do not affect the interpretation of any provision.

18. NO WAIVER

Our failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any right or provision.

19. SURVIVAL

Any provisions of these Terms that by their nature should survive termination (including, without limitation, intellectual property provisions, disclaimers, limitations of liability, and indemnity obligations) shall survive the termination of your use of the Services.

20. CONTACT

Questions about these Terms may be sent to: ti@tiquer.com